Cancellation Policies


 General cancellation policy for private sessions:

Cancellation: A 24-hour notice is required for cancellation or rescheduling of an appointment. If given less than a 24 hour notice you will be charged for the full amount for the appointment if the session can not be filled.
Tardiness: Appointment times are as scheduled and cannot extend beyond the stated time to accommodate late arrivals. Please be considerate to our other clients and be on time to your appointment.
Please cancel your in-person appointment as soon as you are aware of an infectious or contagious condition. If it is within the 24-hour notice period, the cancellation fee may be waived.
Sorry, no refunds for sessions unattended- account credits do not expire and is transferable to friends or family members.

Cancellation and rescheduling policies for the Intuitive Development Program

Rescheduling policies once enrolled in the Intuitive Development Program:

Dispenstion Calls – There is one call scheduled call each month.  If you are unable to make the call, no worries, the call is recorded and link will be sent to you via email.

Personal sessions – You can reschedule or cancel your personal session using the link on your Schedulicity confirmation/reminder email.  Personal sessions require 24 hour notice to cancel or reschedule.

Practice Pods – During first semester you are enrolled in two practice pods per month, date specified in this document.  More pod time are added to the calendar as they fill up.  You can reschedule your participation in a practice pod using the link in your schedulicity confirmation/ reminder email.  Pods can be made up if you have to reschedule.

Lightbody Activations – You are enrolled in one Lightbody Activation per month.  An activation enrollment can be changed by following the rescheduling link in your schedulicity enrollment confirmation/reminder email.

Cancelation Policy: Withdrawing from the program

Once enrolled in the training the enrollee has 7 days to cancel or withdraw from their commitment to the program.

Due to the intensive nature of this training, extenuating circumstances may arise, in which case Lightbody Therapeutics will allow a withdraw requiring a 30 days written notice and will be granted on a case by case basis.

Sorry, no refunds.  Your balance, however, is transferable to any other class, personal sessions, or packages.  You may also gift your session(s) to a friend or family member.

These training are intensive and are not appropriate for everybody.  Lightbody Therapeutics reserves to right to decline an applicants enrollment.

Lightbody Therapeutics reserves the right to cancel  training agreement at anytime.  A refund may be offered for the unattended portion of training.

 

Cancellation policy for all Lightbody workshops and intensives

In a perfect world, every workshop I schedule will proceed, and every person who registers as a participant will attend.

 

However, as we all live in the real world, the following policies will guide our collective expectations when things don’t go to plan:

 

Lightbody Therapeutics reserves the right to cancel or reschedule any workshop for any reason, including canceling a workshop that does not meet minimum registration requirements or canceling a workshop due to inclement weather.  If Lightbody Therapeutics cancels a workshop, paid registrants will be given full refunds.  Rescheduled workshop information will be posted on Lightbody Therapeutics website.
If an attendee needs to withdraw from a workshop, they must inform us in writing via email.  No later than 7 days prior to the first day of the scheduled workshop. Lightbody Therapeutics will confirm the receipt of the cancellation within three business days.

 

For any cancellations that are made more than 14 days prior the workshop, you will be refunded the tuition paid minus the non-refundable deposit…

 

Cancellation requests made between 7 and 14 days prior to the start of the workshop, you will be refunded 50% of the original workshop amount paid minus the non-refundable deposit

No refunds will be available for cancellations within one week of the workshop. Please take this into account when you sign up for a workshop.
Housing (if applicable) will be provided only to those workshop attendees who have signed up for this option.

Workshop registration may be transferable to another individual should you choose to withdraw. The will be assessed on a case by case basis.

For any questions, Email: Christina with any questions info@LightbodyTherapeutics.com